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Building Safe and Inclusive Learning Communities

Staff Directory

Front Desk Operations, Lock out keys, Hall activities, and Mail Services

Residence Education Office at the Valley Terraces,100 Terrace Center, 5400 N. Lake Road, Merced CA 95340

Regular Desk hours: 10am-6pm, Mondays - Fridays; 2pm - 7pm, Saturdays, closed Sundays

Phone: 209-228-4663


· Maria Rosales, Associate Director, Residence Education

Lock out assistance


Facilities and Custodial Operations


If something needs repair, please submit a work order or visit your apartment rental office for Heritage Apartments.


· Peter Arroyo, Custodial Manager


Housing Services: Applications, Assignments, Contracts, Room and Board Billings

Housing Services Desk: Half Dome #195 by Summits Quad

Phone: 209-228-2293



Carla Ramos, Housing Services Advisor

Hui-Ling Chan, Housing Services Director


Residence Education Leadership Team

Residence Education Office at Valley,100 Terrace Center, 5400 N. Lake Road, Merced CA 95340

Work Hours: 8:00am-5:00pm

General Email: 


· Martin Reed, Assistant Vice Chancellor for Residence Education and Student Services

· Scott Leppla, Associate Director, Student Development Programs, 209-628-0208

· Maria Rosales, Associate Director, Residence Education, 209-769-0668

· Paula Diaz, Administrative Assistant


Residence Education Coordinators

The RECs supervise the Lead RAs, RAs and PAs, that work together to create safe and inclusive learning communities. RECs are also available for after-hour assistance. To schedule a meeting during your REC’s drop-in hours, please use this link. You may also email your REC directly using the links below.


· Donovan Riley, Residence Education Coordinator for Glacier Point, Granite Pass, El Portal, and Sentinel Rock

· Jennifer Roldan, Residence Education Coordinator for Valley Terraces & Quarantine and Isolation Housing

· Lizzy Gomez, Residence Education Coordinator for Toulumne and Mariposa

· Jacey Mize, Residence Education Coordinator for Half Dome, Cathedral, Tenaya, Kern, and Tulare