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Heritage Apartments

UC Merced partners with Heritage Management to provide additional off-campus living options for upper-class and transfer students. Students living in our Heritage communities will reside in 2-4 person apartments within the Merced community while maintaining many of the conveniences of on-campus housing. Apartments will be fully furnished (bedroom and living room) and will include kitchens.

Apartments are configured as:

  • 1 shared room + 1 bath (2 people)
  • 2 private rooms + 1 bath (2 people)
  • 2 shared rooms + 2 bath (4 people)
  • 1 shared room + 1 private room + 1 bath (3 people)

As a resident, you are expected to know and abide by all Housing & Residence Life policies. Policies and information related to living on-campus can be found in the Heritage Housing Handbook:

Frequently Asked Questions

Who is eligible to live in the Heritage Apartments?

Continuing and new transfer students are eligible to live in the Heritage Apartments. Freshmen will not be allowed to live at Heritage during their first year. Please review the online rates schedule for more information about pricing related to Year Round vs. Academic Year housing. Heritage contract terms and conditions can be found here.

Where would I be living? Is this considered on-campus housing?

Residents living in these apartments would be housed in one of the three Heritage complexes in the Merced community. While residents will physically reside off-campus, they will lease the apartments through Housing & Residence Life and will be considered as living on campus for policy and administration purposes. Roommates can be any gender.

Heritage Complexes

Northwood Village 
255 Snowhaven Ct | Merced, CA 95348

45 Silverhorn Ct | Merced, CA 95348

Village Landing
3601 San Jose Ave | Merced, CA 95348 

Village Terrace
3827 San Jose Ave | Merced, CA 95348

Are the apartments open over breaks?

Yes, the Heritage apartments will be open for all break periods including Winter Recess for the duration of their housing contract. 

What parking will be available?

Please read this important notice from Transportation and Parking Services (TAPS) about parking at Heritage Apartments and on-campus. For additional questions contact TAPS: (209) 228 – 8277 |

Parking at Heritage is restricted to the street unless you are assigned a parking stall. You may not use any of the uncovered stalls on site or the reserved spaces near the leasing offices at any time. 1 stall is allotted per student on a first come, first served basis. Additional stalls may be assigned dependent on availability. Parking assignments are not guaranteed unless you have a physical mobility issue or disability that requires a space near your unit. Failure to comply may result in your vehicle being towed, which is at the cost of the student. 

Please email your request to Heritage Leasing Manager, Michelle Esquibias at prior to move-in.  

UCM Heritage Residents will NOT be allowed to purchase a UCM commuter parking pass, however, may purchase a UCM Heritage carpool permit. Please note Heritage carpool spaces will be limited and released on a first come, first served basis. For all other parking information, please visit the TAPS web site,

For Heritage Express and CatTrack line information visit the CatTracks web page:

How do I ride the Heritage Express Shuttle to Campus?

Effective Friday, February 1, 2019 ALL HERITAGE RESIDENTS (students on Housing contract, living at Heritage Properties) will be required to present a UCM bus pass in addition to their CatCard in order to board and ride the Heritage Express Shuttle. Students without a pass will not be allowed to ride, no exception. This pass is separate from your UCM CatCard and is only good through Friday, May 31, 2019 at which time it will expire and be deactivated.

To retrieve a pass or to report lost or stolen passes, please contact the Transportation & Parking Services (TAPS) office by doing one of the following:

If you are not a Heritage resident, you will not be permitted to ride the Heritage Express Shuttle. For Cattracks schedules and routes visit, 

What kind of staff or police presence will there be in the apartments? 

The UC Merced Police Department is responsible for responding to emergencies at the Heritage apartments. The nearest Police station is located at 611 W. 22nd Street, Merced, CA 95340. Also, there will be Public Service Officers (PSOs) patrolling on-site who can help provide additional support to students when needed.  

What furniture is included? 

There will be standard bedroom furniture (bed, desk, dresser) and living room furniture (couch, table) which will be similar to on-campus furniture. For issues with your furniture, please submit an FMHelp work order. Some of the apartments will include microwaves and all will include refrigerators. The apartments will have ceiling lights and depending on individual needs students may have to purchase their own floor or desk lamps. Residents will be responsible for toilet paper and cleaning supplies. Washers/dryers are included in supported apartments, other units will receive a laundry card for use at complex facilities. Internet service is included but cable TV is not. 

Are there laundry services available? 

All Village Terrace and Village Landing units come equipped with a washer and dryer. Residents at Northwood who do not have a washer and dryer installed due to space constraints, will be provided with a pre-paid laundry card ($50) to use at the laundry facility on site. Please stop by the Terrace Center Housing & Residence Life Office to check out a laundry card. Cards may be re-loaded when funds run out. For issues with your appliances (i.e., washer/dryer) please contact your respective leasing office to submit a work order. 

How do I connect to the WiFi?

Each apartment is equipped with a Comcast router to provide internet service. Trouble connecting? Try steps 1 though 3 below. 

Check wireless connectivity:

  • Go into settings (either through mobile device or computer)
  • Select the wireless network labeled on the back of the router 
  • Type in the password found on the back of the router
  • Once connected you may be asked to create a new network name and password - please keep it for your records

If you cannot find the same network labeled on the router:

  • Press 3 times and hold down the router reset button with a pen/pencil (small button located on the back of the router)
  • Do not release the router reset button until all of the lights in front have turned off
  • The router may take anywhere from 1 to 2 minutes to fully reset
  • Once all of the white lights have turned back on, try to reconnect

If you can connect but have no internet access:

  • Try the first steps with an alternative device (ex: if you used your phone the 1st time, try your computer or if you used an android phone the 1st time, try an apple device)
  • Have your apartment address ready and call the Comcast Bulk Q number: (855) 307-4896
  • If asked about your account, state that you are under the UC Merced Bulk Q Comcast Account
  • The technician will ask you to create a new network name and password - please keep it for your records

If after trying all of the above you are still unable to connect, please email Ashley Eagleson at for further assistance.

Nest Thermostat Quick Start Guide

Your new thermostat can help you stay comfortable and save energy. Follow the instructions below to set up your new Nest account and learn more about the energy saving features available through nest.

How to use your Nest thermostat:

Turn the ring around the thermostat to highlight different options and press the ring to select one.

Connect your thermostat to your home Wi-Fi network:

  • Press the ring on your thermostat to open the Quick View menu
  • Turn the ring to select the Settings icon
  • Choose Network
  • Your thermostat will scan for available networks; choose your home Wi-Fi from the list
  • DO NOT SET YOUR OWN PASSWORD/PIN NUMBER. If prompted to create a password/pin, please enter 2005. Turn and press the ring to select numbers. Once the pin number is entered, select "Done" to connect

Use your phone or computer to control your thermostat and set up energy saving features:

  • By smartphone: Download the Nest app from the Apple or Google app store By computer: On your computer, visit
  • You’ll see a button or web-link to sign up for a free Nest account on the login screen. To sign up, you will need to enter your email address and choose a password. Once you’re done signing up, you’ll receive a confirmation email.

Add your thermostat to your Nest account:

  • Open the Nest app and sign-in to your account
  • From the app home screen, select "Settings," then select "Add Product"
  • Follow the Nest app’s instructions to add your thermostat to your account
  • You will now be able to use your smart phone or computer to control your thermostat, set up heating and cooling schedules, and set up energy saving features. We recommend exploring the information provided through the Nest app or website to learn how your smart thermostat can help you save on your heating and cooling bill

For more help Visit the Nest support page at: or call (855) 469-6378

Basic Needs Services

UC Merced Tri-College Food Distribution: Every third Friday of each month (May 18th, June 15, July 20, August 17)

Emergency Food Bags – available to all students, both on and off-campus

Emergency Meal Passes for off-campus students – requires an interview with Jonathan Grady or Jodi Gerber

Snacks (i.e., fruits, nuts, oatmeal, granola bars), blankets, pillows and sheets – distributed from SSM 130

For more information, please contact Bavneet Kaur, GFI Coordinator at

Trash & Recycling Services

Each unit is provided with 1 small blue recycle bin and 1 small brown trash bin. Commercial recycle bins will be located in the following areas: Village Terrace - located near the trash bin areas; Village Landing - located next to the mailboxes; Northwood Village - located by the mailboxes and behind the trash compactors.

The following items are accepted recyclable materials for the City of Merced recycling/blue containers:

  • Paper, flattened cardboard,or chipboard boxes
  • Glass bottles or jars
  • Metal food cans
  • Plastic #1 & #2 bottles or jugs

Place recyclable materials in the blue container loosely, NOT bagged

The following items are accepted waste materials for the City of Merced trash/brown containers:

  • Plastic bags, trash bags and grocery bags
  • Plastic toys
  • Clothes
  • Lumber, fence boards or plywood
  • Soiled poster
  • Styrofoam
  • Garden hose, palm fronds, pots, soil or rocks, plant stakes or wrapping
  • Food or waste

If you have questions about a particular item, please call the Public Works Office at (209) 385-6800 or visit the website at

Important Emergency & UCM Contacts 

UC Merced Public Safety: (209) 228-2677 (CAT-COPS)

Police/Fire/Ambulance 911 or (209) 722-4141

Housing & Residence Life Office: (209) 228-4663 (CAT-HOME)

Village Terrace Community Advisor: Hui-Ling Chan, Director, (209) 224-7552 | 

Village Landing Community Advisor: Ashley Eagleson, (209) 291-8437 |

Northwood Village Community Advisor: Joseph Cueto, Student Advisor, 

For All Heritage Maintenance Repairs, Work Orders & Lock Outs

Village Terrace Office: (209) 383-1000


Office Hours: Monday-Friday: 8:30am to 5:30pm

                      Saturday: 10am to 5pm

                      Sunday: 12pm to 5pm (closed Sundays from November-March 17th)

After Hours Emergency Maintenance/Lock Out: (209) 769-4416

Village Landing Office: (209) 384-9000


After Hours Emergency Maintenance/Lock Out: (209) 769-4416

Office Hours: Monday-Friday: 8:30am to 5:30pm

                      Saturday: 10am to 5pm

                      Sunday: 12pm to 5pm (closed Sundays from November-March 17th)

Northwood Village Office: (209) 383-6000


Office Hours: Monday-Friday: 8:30am to 5:30pm

                      Saturday: 10am to 5pm

                      Sunday: Closed

After Hours Emergency Maintenance/Lock Out: (209) 769-4416