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Frequently Asked Questions About On-Campus Housing

FAQ About On-Campus Housing

Housing Overview

Who is eligible for on-campus housing?
Who is eligible for the housing guarantee? (Fall applications only)
What’s included in the contract price?
How much does it cost to live on campus?
Do I need to pay the whole contract amount at once?
May I move out in the middle of the year?
Can I park on campus?
Where can I find information about voter registration in Merced County?

The Application Process

How do I apply for Housing?
How are roommates assigned?
When will I find out about my room/roommate assignment?

The On-Campus Experience

Where will students live?
How does living on campus help me academically?
What will I gain from living on campus?
How safe is it to live on campus?
What should I bring with me?
Should I bring a computer?
What is the alcohol policy?
What if my roommate and I cannot get along?
What is the billing schedule for the 2019-2020 school year?

Amenities and Services

How many people share a bathroom?
Where can I do laundry?
What kinds of housekeeping services are provided?
What appliances are permitted?
Is phone service provided by the university?
What meal plans are provided?
Are vegetarian/vegan dishes offered?

Housing and Meal Plan Billing

How do I canceled my housing contract, when will my housing charges get reversed on my student account?
What do I do if it has been more than 3 to 5 business days (as it says in the email response) since I submitted my request?
Why do I still have housing charges on my student account when I canceled my enrollment?
I applied for on-campus housing, but I don’t have charges on my student account yet?
I don’t eat on campus, can the meal plan be removed?
I live in an off-campus apartment and would like to not have the CAT dollars plan, how can I remove that charge from my student account?
How much will I be charged if I cancel my housing?
Can I use my CAT dollars to make a payment on my student account?
Can I get a refund of my remaining Residential Meal plan?
I have withdrawn from the University, can I have the housing cancelation fee waived?
Can I appeal my housing cancelation fee?
What is the damage fee that is on my student account?
I have changed from a double to a triple room, when will my charges be adjusted / updated?
I moved from on-campus housing to off-campus housing, when will my charges be removed because my financial aid will change?
How do I pay my housing bill?


Who is eligible for on-campus housing? 

On campus housing is available to undergraduates who are fully matriculated.

Who is eligible for the housing guarantee? (Fall applications only)  

  • Regent Scholars are guaranteed four years of on-campus housing.

Housing guarantees apply for full academic year contracts only, student starting in the spring semester are not guaranteed for future years. 

All other students, including those applying after the deadline, will be considered on a first-come, first-served basis.

What’s included in the contract price?  

The contract price includes a furnished room (extra long twin bed, desk, chair, drawer and closet space), high speed internet, cable TV, all utilities except telephone, 24-hour staff (on-call for after hour emergencies), programs and activities.

How much does it cost to live on campus?  

The cost of living in the residence halls varies with the number of residents per room. Most students live in double and triple occupancy rooms, although a limited number of quadruple and single occupancy rooms are available. Rates can be found online in early March for the following summer and academic-year and in November for spring.

Rates and Room Types

The cost of a meal plan is not included in the rate. See question 21 for information to help you select your meal plan.

Do I need to pay the whole contract amount at once?  

No. Although the contract commitment is for a full academic year, you are billed by the semester. You have the option to pay the semester in full (about half the total contract amount) or you can apply for the Deferred Payment Plan (DPP).

How does living on campus help me academically?  

Not only are you steps away from the library and classrooms, but living among your peers provides you easy access to study buddies. There are many academic success workshops, such as note taking, study skills, test anxiety, time management and tutoring sessions hosted in housing. Residents are also encouraged to take advantage of the services offered through the Resident Learning Center, conveniently located on the first floor of Tenaya Hall. Residents seeking a more academically focused environment should apply to be a part of the Academic Excellence Community. All you need to do is participate and experience the benefits.

What will I gain from living on campus?  

Residents who become engaged in their community gain the most from living on campus. Besides the academic benefits, it is the easiest way to meet new people and make friends. Studies have proven that students who feel connected are the most successful. Living on campus makes that easy. Live on campus and get connected!

How safe is it to live on campus?  

Safety is enhanced when the residents utilize common sense and the features available throughout the housing complex. Each resident is issued a key to their room and access to enter the exterior door of their hall/suite. Residents are expected to lock their doors at all times and not loan their keys out to others. All housing facilities are also equipped with fire safety equipment such as sprinklers, alarms and extinguishers. Resident Assistants are on call when the office closes and work closely with the Residence Life Coordinator and UC Merced Department of Public Safety to respond to incidents.

How do I apply for Housing?  

Please visit https://housing.ucmerced.edu/apply. On this page you will find the information necessary to apply for housing. Newly admitted students must wait 24 hours after they submit and pay their Statement of Intent to Register (SIR) before applying for housing.

Housing is not guaranteed until you receive a “Contract Acceptance” email from the Housing and Residence Life Office.

How are roommates assigned?  

Students who received the “Offered Housing” notice from housing will be given a specified amount of time to first select their room/suitemate(s), and later select a room.

When will I find out about my room/roommate assignment?  

Information about room assignment and move-in instructions will be emailed to your UC Merced account and mailed to your permanent address about two weeks before move-in day. Summer assignments are available at summer move in.

What should I bring with me?  

A list of suggestions for What to Bring is available online and will also be sent with your room assignment prior to move in. Some of the more important things include bed linens (twin extra-long), blankets, pillow, desk clock, desk lamp, toiletries, waste basket, TV and internet cords, and clock.

Should I bring a computer?  

Most students do bring a computer to campus with them, although there are computers available for use in each housing community as well as other campus locations. A printer is also available in the Terrace Center and The Summits computer centers for a nominal fee. Just remember that as with all personal property, you are responsible for the security of your computer.

How many people share a bathroom?  

Private bathrooms in the Valley and Sierra Terraces suites are shared by four to six people and must be cleaned by the residents of the suite. Community restrooms in The Summits, Glacier Point and Granite Pass are shared by ten to fifteen students and are maintained in partnership with the custodial staff and assigned residents.

Where can I do laundry?  

Washers and dryers are located in the Den laundry room for use by Valley Terraces and Sierra Terraces (Mariposa and Tuolumne) residents. Building laundry rooms are available in both Cathedral/Tenaya and Half Dome Halls in The Summits. There are also laundry facilities in both Granite Pass and Glacier Point Halls. You have the option to add money onto your CatCard Resident Laundry Account or a few coin operated machines are available. It is $1.25 to wash ($1.50 super cycle) and $1 to dry. Residents have access to their laundry rooms 24-hours a day.

What kinds of housekeeping services are provided?  

Housekeeping services are provided in the public areas of housing (Terrace Center, laundry facilities, hallways, lounges, etc). Residents are responsible for cleaning their private spaces including their bathrooms in the Valley and Sierra Terraces. Cleaning supplies and vacuums are provided by Housing Office and cleaning refills are available at any time.

What appliances are permitted?  

One Energy Star rated microfridge no larger than 4.2 cu. ft., or one Energy Star rated microwave oven and one Energy Star rated compact refrigerator not to exceed 4.2 cu. ft. Larger sizes will be rejected. For safety and sanitation reasons, the use of electrical cooking appliances is not permitted in Housing and Residence Life.

Is phone service provided by the university?  

No. Phone service is the responsibility of the resident, although most students use cell phones. One phone jack is provided in every bedroom and roommates are expected to share the line. Information regarding how to sign up for phone service will be available at move in.

What meal plans are provided?

Please visit https://dining.ucmerced.edu/meal-plans/plans/residential-meal-plan to see the different meal plan options.

Are vegetarian/vegan dishes offered?  

Yes, vegetarian and vegan options will be available at each meal. The chef also welcomes your favorite recipes. If it is well received, it may become a regular item on the menu.

What is the alcohol policy?  

The possession and use of alcohol is only permitted by those 21 or older in the privacy of their room/suite with no minors present. Minors may not be present when alcohol is open in the residence halls.

What if my roommate and I cannot get along?  

Most roommate pairings work out fine and roommate assignments are rarely changed. If disagreements do arise with your roommate, every effort should be made to resolve them constructively. If you are unable to resolve your conflict directly with your roommate, please seek the help of your Resident Assistant or the Housing and Residence Life Staff.

During the third week of each semester, students are welcome to change rooms. Keep an eye out for announcements about the room change process or stop by the Housing Office to inquire.

May I move out in the middle of the year?  

When a contract is signed, it is for the full-term of the contract academic-year or the summer term. Mid- term contract cancellations are extremely rare and are guaranteed only if a resident marries during the contract term (marriage license required) or disassociates from the University (withdraw). A resident must complete a Contract Cancellation Request supported by written documentation. Contracts & Policy details can be found in section 13 of the Student Housing and Residence Life Contract. Student Housing and Residence Life will consider written requests for cancellation if a resident can demonstrate compelling and/or unanticipated medical or financial hardship arising after the contract was submitted (documentation required). Examples of this level hardship may include a severe automobile accident, proven bankruptcy, or Chapter 11. Signing another lease is not grounds for contract cancellation. A liquidated damages/cancellation fee applies.

Can I park on campus?  

On-campus parking is managed by Transportation and Parking Services (TAPS).

Incoming first-year resident parking permits are available by exception ONLY. A limited amount of space is also available to continuing and new transfer students

Resident Parking Applications and Information:
Please contact TAPS directly for all parking related questions: 209-228-8277, or by email: taps@ucmerced.edu

Where can I find information about voter registration in Merced County?

If you have specific questions about voter registration in Merced County, please visit their site for more details.

What is the billing schedule for the 2019-2020 school year?

Undergraduate Billing Schedule

For Period Charges Posted Payment Deadline
Fall 2019 Friday, July 5, 2019 Wednesday, August 21, 2019
Spring 2020 Monday, November, 2019 Wednesday, January 15, 2020

Graduate Billing Schedule

For Period Graduate Charges Posted Payment Deadline
June 2019 Monday, July 1, 2019 Wednesday, August 21, 2019
July 2019 Thursday, August 1, 2019 Wednesday, August 21, 2019
August 2019 Tuesday, September 3, 2019 Friday, September 20, 2019
September 2019 Tuesday, October 1, 2019 Monday, October 21, 2019
October 2019 Friday, November 1, 2019 Wednesday, November 20, 2019
December 2019 Thursday, January 2, 2020 Wednesday, January 15, 2020
January 2020 Monday, February 3, 2020 Thursday, February 20, 2020
February 2020 Monday, March 2, 2020 Friday, March 20, 2020
March 2020 Wednesday, April 1, 2020 Monday, April 20, 2020
April 2020 Friday, May 1, 2020 TBD

 

I canceled my housing contract, when will my housing charges get reversed on my student account?

Housing charges are typically adjusted within 3 business days but may take longer during peak periods between July – September.

What do I do if it has been more than 3 to 5 business days (as it says in the email response) since I submitted my request?

You may e-mail housing@ucmerced.edu or call Tenaya Housing Office at 209-228-2293.

Why do I still have housing charges on my student account when I canceled my enrollment?

  1. If you have not yet moved in:
    When you cancel your enrollment, your housing application will also be cancelled after a few days. However, if you cancel your housing directly from the Housing Portal, your charges may be adjusted sooner.
  1. If you have checked in or moved in:

You must submit a cancellation form on the Housing Portal and inform your RA to arrange move out as soon as possible. You will be responsible for your housing fees until you return your keys to the Valley Housing Office.

I applied for on-campus housing, but I don’t have charges on my student account yet?

Charges are typically added to students accounts in early July and, for returning students, once you have signed your housing contract. If charges have not been added within a few days of signing your contract you may contact our office at housing@ucmerced.edu, or call 209-228-2293, or visit the Tenaya Housing Office.

I don’t eat on campus, can the meal plan be removed?

The meal plan is part of the housing contract and cannot be removed. The meal plans are in place to ensure that students have access to food during their academic term.

I live in an off-campus apartment and would like to not have the CAT dollars plan, how can I remove that charge from my student account?

Students in Heritage Apartments are also required to have a meal plan. The Any 6 meal plan is available only to Heritage students and includes a combination of 6 meals per week, dining dollars for food, and CAT Dollars for food and other campus expenses.

How much will I be charged if I cancel my housing?

There is a $200 fee if you cancel your housing contract between June 1 and July 31. After August 1st, the cancellation fee is $300. This fee will be added to your student account.

Can I use my CAT dollars to make a payment on my student account?

As of Fall 2019, CAT dollars cannot be used to make payments on your student account.

Can I get a refund of my remaining Residential Meal plan?

When you cancel your housing contract, your meal plan contract will be canceled as well and will be prorated accordingly depending on when you cancel your contract. Please email dining at housing@ucmerced.edu or visit the Tenaya Housing Office at 190 Tenaya Hall, 209-228-2293, if you have specific questions or concerns.

I have withdrawn from the University, can I have the housing cancelation fee waived?

The cancellation fee cannot be waived due to separation from the University.

Can I appeal my housing cancelation fee?

The cancellation fee may not be appealed. If you feel the fee was charged in error, you may inquire with housing@ucmerced.edu.

What is the damage fee that is on my student account?

The damage fee typically is assessed after you have moved out and if there is damage found in your room. A damage fee may also be charged for keys lost or not returned when you move out. If you have questions about a damage fee on your account you may contact Tenaya Housing Office at 209-228-2293.

I have changed from a double to a triple room, when will my charges be adjusted / updated?

Housing charges are typically adjusted within 3 business days but may take longer during peak periods of July – September.

I moved from on-campus housing to off-campus housing, when will my charges be removed because my financial aid will change?

Housing charges are typically adjusted within 3 business days but may take longer during peak periods of July – September.

How do I pay my housing bill?

Housing and meal fees are paid as part of your student account and payable through Student Business Services. Payment options, deadlines, and other resources may be found on their website.