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Safety and Emergency Procedures

Residents are expected to keep safety at the forefront when living on campus and utilize the available safety resources. Please report any unsafe items or behaviors to the office immediately.

After-Hour Duty

There are two levels of staff on duty when the Housing and Residence Education office is closed: RAs and Coordinators (RLCs).

The RAs on duty are trained for emergencies and serve as our first line of response. The RAs can be reached at:

  • Glacier Point: 209-769-8671
  • Granite Pass: 209-769-8685
  • Valley Terraces: 209-769-8674
  • The Summits (Cathedral and Tenaya): 209-769-8692
  • The Summits (Half Dome): 209-769-8690
  • Sierra Terraces (Mariposa and Tuolumne): 209-769-8631
  • Heritage Apartments (no RA at Heritage but full time staff on call): 209-769-8712

For emergencies, please contact campus police at 209-228-2677.

Blue Emergency Phones

Emergency phones are placed strategically throughout the campus. In an emergency only, simply press the button on the phone and it will connect you directly to UC Merced's Department of Public Safety Dispatch.

Community Service Officers (CSO)

Under the supervision of the UC Merced Department of Public Safety, student Community Service Officers (CSO) serve as additional eyes and ears. At no charge to students, CSOs provide safety escorts between buildings or to parking lots on campus. Contact Police Dispatch at 209-228-2677 (CAT-COPS) to request an escort. Safety escorts are available from 6 p.m. to 1 a.m. Monday through Friday and 11 a.m. to 2 a.m. on weekends. CSOs are in constant radio contact with the Department of Public Safety.

Earthquake Preparedness

Know where to find the following:

  • First-aid kits and automated external defibrillators (AED)
  • Fire extinguishers
  • Exits from the building
  • Area unification points
  • Staff and emergency contact information, etc.

During an earthquake:

If you are indoors:

  • Stay inside until it is safe to leave the building.
  • Get under a desk or hard cover.
  • Avoid windows, and areas where things could fall.
  • Do not use elevators.

If you are outdoors:

  • Do not enter any buildings.
  • Stay clear of buildings.
  • Avoid being close to power poles and street lights.

If you are in a vehicle:

  • Move the car out of traffic safely.
  • Avoid parking under bridges, near poles, etc., which might fall.

Following an earthquake:

Call 911 if you see, smell, or hear any of the following:

  • Natural gas or propane
  • Waterline breaks
  • Broken electrical lines, plugs or sparking electric points

Please remember that after an earthquake, electricity, water, gas and telephones may not be working properly because of damage. These utilities may need to be checked before they are turned back on, and these inspections will be conducted by authorized service crews. Please do not access or attempt to repair these utilities yourself.

If you are on campus following an earthquake and have an urgent need, please call police dispatch at 209-228-2677, or call 9-1-1 for emergencies. If there are damages or emergencies resulting from the earthquake, police, fire and ambulances will be very busy responding to them, so your patience is appreciated. More information can also be found at the California Office of Emergency Services earthquake website.

Fire Safety

Emergency procedures and evacuation maps are posted on the back of each bedroom door and can be downloaded below.
In Cathedral and Tenaya Halls, there are evacuation assistance locations for persons that may have difficulty evacuating. The locations are identified with signage and shown on the emergency evacuation map posted in each bedroom. Instructions on how to summon assistance are posted in the evacuation assistance locations.

Glacier Point Fire Evacuation Maps

Cathedral & Tenaya Hall Evacuation Maps
Higher Education Opportunity Act Annual Fire Safety Report


For your safety, each resident is issued a metal key that operates both the bedroom door and suite door (if applicable). To protect you, your personal belongings and those of your room/suitemates, keys cannot be loaned or given to another person. Residents should take their keys with them whenever they leave, and close and lock their doors behind them. Spare keys are available at the Housing and Residence Education office for residents to sign out (30-minute maximum) with a picture ID should they lock themselves out. Residents who have more than three lockouts during the year will be charged for the service. When the office is closed, please contact the RA on duty. Residents must report lost or stolen keys to the office immediately. A key replacement fee of $100 will be assessed.

Mass Notification

The Summits (Cathedral, Half Dome and Tenaya Halls) are equipped with a Mass Notification System (campus wide paging system). This system is used to notify the campus of an emergency situation that may require specific instructions and could be used during a severe weather event, natural disaster, or other emergency event. Amber strobe lights will flash and a pre-tone will sound pending an announcement.

Do not evacuate the building unless instructed to do so. Remain in your location and listen for further instruction. Strategically placed Bluelight standards equipped with Blue Phones are capable of amplified announcements in conjunction with the Mass Notification System.

Safety & Maintenance Inspections

Housing staff may enter your living spaces to conduct safety and maintenance inspections. You will be informed via UC Merced email and postings on your door at least 24-hours in advance of these inspections. We will look for safety infractions (unauthorized pets and appliances), dangerous wiring, general cleanliness for health reasons and maintenance concerns. Infractions will be communicated in writing, with any damage charges and/or instructions to remedy the situation. A re-inspection may be conducted after a specified date.

Security Cameras

Security cameras are placed in strategic locations in many of the public areas of Housing and Residence Education.

UC Merced Police

The housing staff works very closely with the UC Merced Department of Public Safety, which is available 24-hours a day, 365-days a year. As a resident student, you will see police officers quite frequently walking through our community. Feel free to stop any officer to chat or ask questions. For both emergency and non-emergency matters, feel free to contact the dispatcher at 209-228-2677. Use the Blue Phone for emergencies only. The Campus has developed a website that contains information on “Your Right to Know” that contains important safety information.