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Moving Out

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Moving Out March 2020 -CoVid-19 Response (On Campus and Heritage Apartments)

For those students who wish to move out of housing, as described by the Vice Chancellor’s email today, we’ve made all the tools available for a speedy move-out. Students are encouraged to check out, but need to communicate their intentions to use using the “Housing Plans for COVID-19” tool on the housing portal. This tool helps Housing and the University plan resources to support students’ transition. If you change your mind, you can update your response using the “Update my Plans” link on the housing portal. This video explains how to use the ResidenceEducation@ucmerced.edu. If you have left campus for spring break, but have not moved out, you can indicate that in the online portal.

Once you have completed the survey in the Housing Portal, you are approved to move out. No housing cancellation fees will be applied for these moves.

How to Check Out If You Will be Moving Out Mid-Semester

  1. Fill out the Housing Plans for COVID-19 form on your Housing PortalPlan on when you will be checking out of your room, using the date you chose in the form mentioned above.
  2. Pack all of your belongings and remove them from your room or apartment. Carts will be available for check out in the California Room between 10 am and 9 pm until Saturday March 21st, 2020. You will need to leave an ID to use the carts.
  3. Clean the room and common spaces of your suite.
  4. Remove trash and return furniture to its original condition.
  5. Return assigned keys to the Valley Housing Office before leaving campus using the On-Campus Check-Out Envelope.
  6. If you have a bike, be sure not to leave it here.
  7. Cleaning fees will be assessed if the space has not been thoroughly cleaned.
  8. Contract cancellation fees will not be applied during this process. All students that wish to move-out and cancel their housing can do so. Below is a list of charges for common cleanings and repairs.  Actual charges are based on time and materials
    • Trash Removal....................$25
    • Carpet Cleaning..................$60
    • Painting Room....................$15/hr
    • Painting Door......................$45
    • Screen Repair.....................$50
    • Light Fixture Cover.............$25
    • Carpet Repair.....................$90/Sq. Ft.
    • Key Replacement...............$100

Any damage charges will be assessed if there is damage to the room. Please refer to the Housing Handbook to see more detailed information about the damage charge process.

  1. Choose your check out method (explained below). Please read this section carefully as you will be charged for each day until the Housing office receives your keys.
  2. Questions or concerns, contact your RA or your Residence Education Coordinator.

Cleaning Checklist

ALL Residents

  • All amenities accounted for - bed, desk, chair, 2 sets of drawers, mattress, and 1 trash and 1 recycle can per room.
  • Furniture must be completely emptied and wiped down.
  • Remove all personal items from your room, bathroom, and living room if applicable.
  • Trash and recycling must be taken out to the dumpsters.
  • All personal furniture must be removed.
  • Turn off lights.
  • Close and lock all windows.  Leave drapes open.
  • Please return any Dining Center dishes and utensils to the Dining Center before moving out.

Valley Terrace Residents ONLY

  • Suite should contain: vacuum cleaner, 1 bookshelf, 1 loveseat, 1 stuffed chair, 1 small end table, 1 round table and 4 chairs.
  • Turn off heat/AC.

Sierra and Valley Terraces ONLY

  • Suite should contain: 1 toilet plunger, 1 small broom/dustpan, and 1 cleaning tote.

Check Out Methods

Check out with a Housing and Residential Education Staff Member:

  1. You can make an appointment with your Resident Assistant to meet you at an agreed date and time to check out.

    If you make an appointment with your RA, contact them when your room is empty and you are ready to turn in keys.

  2. Contact a Residence Education staff member. A Resident Assistant on call will be available between the hours of 5pm – 8am for Residence Halls during weekdays , and 24 hours on the weekends. Once all your belongings are moved out of your room and your space has been cleaned, please call the RA on Call of your community to meet in your room to complete check out. If the RA on call is not available, please visit the Valley Terraces desk to ask for a staff member. (10am-10pm) 
  3. During this time, the staff member will assess any damages to your room/suite and collect your keys. 
  4. Return your key to the Valley Housing Office desk.

Please note that any damage that has been incurred while you have been living there will be charged to your account, so please make sure to note any damages on your Room Inventory Form once you move in.

Express Check Out (This is the quicker process of the two options):

  • Students may choose this option if they wish to leave at your convenience.
  • You must pack up and remove all your belongings from your room.
  • You are responsible for cleaning the space and removing your belongings and trash.
  • Report any damages that have occurred while living in the room/apartment. Your room/apartment will be inspected after you move out, and you will be charged for any damages, missing items, and/or cleaning charges. Damages, missing items, and/or cleaning that no one claims responsibility for will be divided equally among those living in your room/apartment. 
  1. Go to your Residence Hall Front Desk for an envelope.
  2. Put your keys in the envelope and seal it.
  3. Fill out your name, ID number, room number and time of check out.
  4. Sign the envelope and return it to the Front Desk Assistant or Drop Box (in front of mail room, next to the Valley Housing Office).
  5. Charges for any additional individual room/suite/apartment damages that are found after check out will be charged to the student's account.

If you have already packed up all of your items and left campus, you may use the following procedure to return your key:

  1. Mail your key to the following address:
  2. Valley Housing Office 5400 N. Lake Road Merced, CA 95343
  3. You must mail this with a tracking number.
  4. Email the tracking number to ResidenceEducation@ucmerced.edu

Meals

Dining Dollars will be refunded at face value on the date of termination.
Cat Dollars roll over until the student leaves the institution.

Mail

Please update your personal information in the Housing portal, my.ucmerced.edu, and your online shopping sites. This will ensure that any mailed refund checks or packages are routed to your home address, not the campus.

Parking:

For the duration of move-out, students and their families will be able to park in Scholar’s Lot. This is the parking lot located next to the Bobcat Field. They will not be ticketing at this time.

If you have any questions or concerns regarding the check-out process, please email your Residence Life Coordinator (RLC). Their information can be found on the housing webpage at https://housing.ucmerced.edu/directory.

 
Heritage Apartments Covid-19 Response Move Out Information -March 2020

Students are encouraged to check out, but need to communicate their intentions to use using the “Housing Plans for COVID-19” tool on the housing portal. This is the tutorial to assist you in completing the form: https://web.microsoftstream.com/video/b1ec2cc6-4ce5-4eba-bad2-f182b9bd918c If you choose to remain in campus housing, you need take no additional action after sharing your intent on the Housing portal. Once you have completed the survey in the Housing Portal, you are approved to move out. No housing cancellation fees will be applied for these moves.

Please read your email and use the website to get accurate information you might have about Covid-19 related questions first: https://emergency.ucmerced.edu/coronavirus. If you still have questions about housing and meal plans, please email housing@ucmerced.edu.

Our office is diligently working with offices on campus to establish the business processes for crediting accounts for students that are choosing to move out of housing by either, March 20th or March 30th. Once that process has been established and adjustments to financial aid have been made, we will notify students of the changes.

What do you need to do next

  1. Pack up all your belongings and remove them from your room or apartment.
  2. Clean the room/apartment and common spaces.
  3. Remove trash and return furniture to its original condition.  
  4. You must pack up and remove all your belongings from your room.
  5. You are responsible for cleaning the space and removing your belongings and trash.
  6. Report any damages that have occurred while living in the room/apartment. Your room/apartment will be inspected after you move out, and you will be charged for any damages, missing items, and/or cleaning charges. Damages, missing items, and/or cleaning that no one claims responsibility for will be divided equally among those living in your room/apartment. 
  7. If you have a bike, be sure not to leave it here.
  8. Please get a move out envelope from your Rental Office. Due to issues with COVID-19, there might be changes with the following hours, but you will see key envelopes and key drop off at the entrance areas of each rental office.

    HERITAGE APARTMENTS RENTAL OFFICE HOURS:
    Monday – Friday: 8:30 am to 5:30 pm
    Saturday: 10 am to 5 pm
    Sunday: closed

    HERITAGE CONTACT INFORMATION:
    VILLAGE TERRACE OFFICE • Telephone: (209) 383-1000 • E-mail Address: villageterrace@heritagemanagement.com
    VILLAGE LANDING OFFICE • Telephone: (209) 384-9000 • E-mail Address: villageterrace@heritagemanagement.com
    NORTHWOOD VILLAGE OFFICE • Telephone: (209) 383-6000 • E-mail E-mail Address: villageterrace@heritagemanagement.com
    EMERGENCY MAINTENANCE ON-CALL AFTER HOURS: (209) 769-4416
    AFTER HOURS LOCK OUT (THERE WILL BE $100 CHARGED TO YOUR UNIVERSITY ACCOUNT): 209-769-4416
    UC Merced Police: (209) 228-2677 (24-hours Emergency)
    MERCED CITY POLICE: POLICE/FIRE/AMBULANCE 911 OR (209)722-4141

  9. Be sure to put your apartment number and mail key into an envelope.
  10. Fill out your name, ID number, apartment number and time of check out. Sign the envelope and drop it into the Leasing Office "Rent" Drop box by the door of the individual leasing office.
  11. If you have already packed up all of your items and left campus, you may use the following procedure to return your key
    • Mail your key to the following address: Valley Housing Office 5400 N. Lake Road, Merced, CA 95340
    • You must mail this with a tracking number.
    • Email the tracking number to ResidenceEducation@ucmerced.edu.
  12. Mail - Please go the Registrar Office online to update your mailing address, so that you receive your mail (such as any communication from the University).
  13. Heritage Express – No change in Heritage Express bus service at this time.
  14. Meal Plan – Pavilion is opened at this time.
  15. Charges for any additional individual room/apartment damages that are found after checking out will be charged to the student's account. Below is a list of estimated charges for common cleanings and repairs. Actual charges are based on time and materials.
  • Trash Removal....................$25/bag               
  • Carpet Cleaning..................$60
  • Painting Room....................$15/hr.               
  • Painting Door......................$45
  • Screen Repair.....................$50               
  • Light Fixture Cover.............$25
  • Carpet Repair.....................$90/Sq. Ft.             
  • Key Replacement...............$100 per key
    Cleaning fees will be assessed if the space has not been thoroughly cleaned. Any damage charges will be assessed if there is damage to the room. Please refer to the Work Order with the individual leasing office.

Questions or concerns contact housing@ucmerced.edu or call 209-228-4663, Housing Valley Office.