Contact Us

Housing Services

Services: Housing Applications, Housing Assignments, Housing Contracts, Meal Plans, Food and Housing Billing

Location: Valley Terraces, 100 Terrace Center, 5400 N. Lake Road, Merced CA 95340

Hours:

  • Monday-Friday: 8:00am-5:00pm
  • Closed weekends and holidays

Instagram: @ucmercedhousing

Phone: 209-228-4663

Email: housing@ucmerced.edu

Other Contacts:

Resident Services Desk - Location

 

Resident Services Desks

Services: Toilet Paper, Trash bags, Lock-out Keys, Hall Activities, and *Mail Services

Location: Valley Terraces, 100 Terrace Center & Glacier Point 166, 5400 N. Lake Road, Merced CA 95340

Academic Term Hours:

  • Monday-Friday: 8:00 AM to 8:00 PM
  • Saturday & Sunday 10:00 AM - 6:00 PM
  • CLOSED University holidays

Phone: 209-228-4663

Email: hrloa@ucmerced.edu

*Terrace Center 100 Map 

Resident Services Desk - Location

Glacier Point 166 Map 

Housing Services Desk Location


Residence Education Contacts and Staff 

RA (Resident Assissant) on duty the RA on duty provides support with lockouts and responds to provide support during the following hours for reach residence hall: (Please note that when the Residence Educaion Office is closed, the RA on Duty provides help with lockouts). 


Academic Year 2026-2027 on call

  • Sunday - Thursday 6:00 PM - 8:00 AM 
  • Friday & Saturday; Holidays: 24 hour support  

RA On Call Numbers:

  • Valley Terraces: 209-769-8674
  • Cathedral and Tenaya: 209-769-8692
  • Half Dome: 209-769-8690 
  • Sierra Terraces: 209-769-8631
  • Glacier Point: 209-769-8671
  • Granite Pass: 209-769-8685 
  • Sentinel Rock: 209-325-9023
  • El Portal: 209-325-9114

For assistance during the hours of Monday - Friday from 8:00 AM - 8:00 PM please contact the Residence Education office at 209-228-4663 

Email: residenceeducation@ucmerced.edu

Residence Education Directory:

All Residence Education Coordinator (REC) offices are in Glacier Point 166:

  • Donna Donsanouphit, Residence Education Coordinator - Valley Terraces
  • Isaac Appleby-Hall, Residence Education Coordinator - Cathedral and Tenaya, Half Dome (The Summits)
  • Jacob Levine, Residence Education Coordinator - Glacier Point
  • Kiara Graves, Residence Education Coordinator - El Portal
  • Eben Osei, Residence Education Coordinator - Sentinel Rock
  • Rebecca Kim, Residence Education Coordinator - Tuolumne & Mariposa (Sierra Terraces) and Granite Pass

RECs supervise the Resident Assistants (RAs). RAs and RECs work together to create safe and inclusive learning communities. RECs are full time staff and are also available for after-hour assistance. To schedule a meeting during your REC’s drop-in hours, please use the link found here.

Residence Education Leadership Directory:

  • Ang Banez, Director of Residence Education, Terraces Center 114
  • Minerva Carrillo Ortega, Associate Director of Residence Education for Resident Engagement and Students of Concern Response, Terraces Center 118

 

Facilities and Custodial Operations:

For repairs, please submit a work order. (must be on UC Merced VPN)

For questions and concerns, please call 209-228-4663 or email housing@ucmerced.edu.